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relative is a copy

ProfilePosted byOptionsPost Date

friendlywelshdragon

friendlywelshdragon Report 25 Oct 2019 06:26

I have an error on my family tree . I have a note on one of my relatives saying she is a copy. There is no delete button . I cannot delete the other one as she has the links to family members. How can I join them together . :-S

KathleenBell

KathleenBell Report 25 Oct 2019 10:25

Email support@genesreunited.co.uk and ask them to help sort it out.

Kath. x

Kense

Kense Report 25 Oct 2019 11:51

It is not an error. That relative is displayed twice to keep the diagram simple. There is only one set of data held. Effectively they are joined.

ArgyllGran

ArgyllGran Report 25 Oct 2019 12:53

I have had this problem some time ago, emailed support, and they removed the apparent copy .
It takes them a few days to reply.

friendlywelshdragon

friendlywelshdragon Report 25 Oct 2019 14:42

Thank you for your replies :-)