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Family Tree Builder - is it working this afternoon

ProfilePosted byOptionsPost Date

Paul

Paul Report 28 Sep 2005 15:57

Hi All Just tried to get into the Family Tree Builder, but once it has finished opening it only shows me and nobody else. I can search for everyone and they are there. I can go back to the Old programme and they are there! Anyone else having this problem this afternoon ? Cheers...P

Dorothy

Dorothy Report 28 Sep 2005 15:58

Yes I've been having the same problem, Di

Paul

Paul Report 28 Sep 2005 16:01

Thanks Di I thought I had lost the lot for a moment. I'm glad I took a backup last night now. Lets hope it gets sorted soon....P

Jo

Jo Report 28 Sep 2005 16:47

Yes exactley the same problem, can only see my name in my family tree. Who do this need to be reported to?

Chris in Sussex

Chris in Sussex Report 28 Sep 2005 17:18

It seems we are all in the same boat.....See the thread on the General Board. I guess GR are doing 'something' and they will reappear as fast as they disappeared, fingers crossed. Shame that they didn't post a notice to each of the boards to let us know what they are doing.....Would have nipped the, maybe, unnecessary 'mass panic' in the bud :) Chris

Vera

Vera Report 28 Sep 2005 17:19

I tried to look at someone else's tree and I only got their name. It came up with 'Error on page' at the bottom left hand side. Anyone reported it yet? Vera

Kim

Kim Report 28 Sep 2005 18:37

I can only access my old tree not my new tree has anyone emailed GR yet or should it be Grrrrr! Kim

Paul

Paul Report 28 Sep 2005 18:40

Pleased to say all my rellies are back :) Hope everyones elses returns soon :)

Carly

Carly Report 28 Sep 2005 19:09

Yes I'm having the same problem and it's now 7.10 pm ! Anyone in charge around ??? I really wanted to use this site tonight ! Carly

Christine

Christine Report 28 Sep 2005 19:48

My tree still missing, together with all my contacts' trees - frustrating as, wanted to sort out some linking relatives. Oh well, there's always the football. (Big sigh of resignation)

Unknown

Unknown Report 28 Sep 2005 21:01

Yea! Genes had been playing games - I almost had kittens when I was the only one on my tree - but glad to say back to normal again - Gillian S.