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Ancestry sub help

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Annie in

Annie in Report 18 May 2005 19:43

I want to renew my Ancestry sub, as my old credit card had expired and I forgot to update it, but when I go onto the payment page there is no padlock at the bottom right of my page telling me it is secure. I do, however get the little pop up saying 'you are now entering a secure bla bah blah' So do you think this is ok?

Louise

Louise Report 18 May 2005 20:05

Annie, Why don't you email them first to check it out. I'm sure they'll be willing to help you give them a renewal subscription. Better safe than sorry when it's your money at stake! Louise

Annie in

Annie in Report 18 May 2005 20:09

Thanks Louise, Just getting impatient as have been without ancestry for over 24 hrs, the withdrawal symptoms are chronic, lol

Annie in

Annie in Report 18 May 2005 20:16

Just noticed that as the page 'turns' the padlock is there briefly, then disappears. please could someone go on the payment page and see if the same thing happens to them? I have emailed ancestry just need my fix now!,lol

Annie in

Annie in Report 18 May 2005 20:42

Thank you very much, Sandra. Guess I'd better wait for Ancestry to reply then. Boo hiss Might not be until tomorrow Boo hoo hoo [sobbing loudly, lol]

Rachel

Rachel Report 18 May 2005 21:33

I just went to the payment page on Ancestry(.)co(.)uk and had a padlock with a line throught it so popped into ancestry(.)com and these the usual satble canstant padlock. Just got to get them to accept my dam credit card now!! Hope you can reconect very soon.

♥ London ♥ lass ♥

♥ London ♥ lass ♥ Report 18 May 2005 21:40

I dont have a credit card, and they dont accept switch or UK cheques ... anyone know a way i can subscribe ??