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Ancestry - share facility help please

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Christine2

Christine2 Report 16 May 2005 13:03

It gets worse - my contact has messaged me to say that she tried to open the view that I sent via Ancestry and her computer crashed:(( I have now saved and sent them from my computer but haven't heard from her since. I am feeling very guilty:((

Heather

Heather Report 16 May 2005 12:22

I think it is probably something to do with their firewall. I have had no probs with most people but now and then this happens. It isnt because people arent subscribed, I sent several images to someone last week no problem. Then I tried to send a couple to a chap off GR and he couldnt open them - he said he often has a prob with attachments.

Christine2

Christine2 Report 16 May 2005 11:52

Thanks very much Richard and Steve. Unfortunately they now have the e-mail addres but will know in future. Will go and do it the other way. Chrissie

Steve

Steve Report 16 May 2005 11:42

When you have clicked to view a census image. Click save which should be right next to share. You right click on the image and save it to a location on your hard disk, easiest is to the desktop. Then use your email program (online email or outlook express) to send the image via attachment (look and add the picture to the email) and send

Richard in Perth

Richard in Perth Report 16 May 2005 11:38

I believe that when you use the 'email to a friend' option from within Ancestry, the recipient still requires a subscription to Ancestry in order for them to be able to open the image. It all seems a bit pointless really - if they had a subscription, then why would they need someone else to find the image for them? I suspect that it's just Ancestry's way of gleaning email addresses of people who may have an interest in genealogy, so that it can add them to their spamming lists!! Much better to save the image to your PC and then email it to them independently of Ancestry - that way, you're not adding your friend's address to Ancestry's database! Richard

Christine2

Christine2 Report 16 May 2005 11:35

Steve Sorry, I'm not sure what you mean. Do I save it somehow and then send it from express? If so, how do I save it please? Chrissie

Steve

Steve Report 16 May 2005 11:32

try sending it by attachment by email, if ancestry doesn't work though

(¯`*•.¸*Karen on the Coast*(¯`*•.¸

(¯`*•.¸*Karen on the Coast*(¯`*•.¸ Report 16 May 2005 11:31

Chrissie, i don't have an answer for you but when i do it the person never gets the email, so i'd be interested to find out why too, Karen

Christine2

Christine2 Report 16 May 2005 11:29

Could anyone please tell me why, when I send a census page through Ancestry on the share facility, the person I sent it to has got the e-mail ok but cannot open it. Any suggestions gratefully received:)) Chrissie