Genealogy Chat

over the last few days everytime i try to go back a page it tells me that page has expired, am i not working quick enough!!!! any suggestions as its driving me up the wall

Hi Janice, This only usually happens when you are on a secure site sending information. Which site are you on? Maggs

Depends on what site it is happening. I sometimes get it on FreeBMD - gets annoying. I think it has something to do with the cookies and temporary files.

Hi it is happening on this site and on family search?

Try deleting your temporary history files and cookies. Ros

Hi ros how do i do that - im in a panic now

Don't panic Janice, you can't break anything :) To delete Cookies - At the top of your internet browser, click Tools, then Internet Options. Under the General Tab, just over half way down, there's a 'Delete Cookies' button. Just press that, and click ok. To delete Temporary files - At the top of your internet browser, click Tools, then Internet Options. Under the General Tab, just over half way down, there's a 'Delete Files' button. Just press that. When it asks if you want to delete offline content, I'd suggest checking the box. Then press ok.

Click on TOOLS then on internet options and on the general tab where it says temporary history files Delete files and delete cookies Files may take a few minutes so be patient Also see Judy in the States posts for more detailded deleting. Ros

Fixing “Website Can’t Be Found” and other Site Error Messages More than likely you have trouble with accessing quite a few sites.....particularly getting the message 'website can't be found' among a few other error messages. Try the following and it should solve your problem. 1. Go to START. 2. Click on CONTROL PANEL. 3. Click on INTERNET OPTIONS. 4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY 5. A box appears with tabs labeled across the top. Click on ADVANCED. 6. Scroll down to the sub-heading SECURITY. 7. Make sure the following has check marks next to it: Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0. 8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED. More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and these folders tend to 'remember' the errors and may continue to bring them up until the folders are emptied. Judy