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Ancestry contact number

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ProfilePosted byOptionsPost Date

Sue

Sue Report 11 Apr 2005 22:58

Can anybody please tell me if there is a Uk telephone no for Ancestry. I have emailed a couple of times and had no reply but don't really want to call US. Sue

Rosemary

Rosemary Report 11 Apr 2005 23:20

Have you used 'Email Ancestry Support'? It's located in the 'Help' section. I have always had a reply within 24 hours of submitting my question or issue.

♥ London ♥ lass ♥

♥ London ♥ lass ♥ Report 11 Apr 2005 23:25

As far as im aware Ancestry is American co. so no UK tel number avail. I have emailed them previously ~ they do reply just not very quickly.

Porkie_Pie

Porkie_Pie Report 11 Apr 2005 23:30

I do remember seeing a number for uk user's when i registered my copy, but carn't find it at the mo, i am sure there is a link to it, it's just finding it? Roy

Sue

Sue Report 12 Apr 2005 07:45

Thanks - I have emailed their support twice - over 2 weeks ago and not had a reply, so I thought I would try and call as all the messages I read say how helpful they are. I have looked and looked (I admit am not the brightest button with computers) but cannot find a UK number. Thanks for your replies - I think I will have to ring or fax the US. Sue

Jubal

Jubal Report 12 Apr 2005 08:37

Hi Susan, I've rung them in the US before, they are very helpful and very on the ball (at least that's what I've found). Julie