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computer advice needed please

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ProfilePosted byOptionsPost Date

Elizabeth A

Elizabeth A Report 23 Aug 2009 19:05

Thanks for the replies.
Am not really a puter buff.
I tried to run adaware and spybot - (free ones) and would cpuld go so far - then would or could not finish for some reason.

I installed AVG and have scanned and all seems ok, however I am still getting the odd window pop up, ranging from Santa to the more personal ones.

I have Mozilla Firefox already on puter - but have not used it much, think I will start to do so. See how it goes.

Howard - you mentined GRU - could you explain to me please - not sure what that means. LOL

I am not touchwood, at te moment get the message that windows needs to close.

Thanks again

Liz

Jean (Monmouth)

Jean (Monmouth) Report 23 Aug 2009 10:16

I usually get internet explorer through clicking on my desktop icon, When this lails I go to it by the start up menu and that works.

KeithInFujairah

KeithInFujairah Report 22 Aug 2009 20:28

Sounds like you may have inadvertantley encountered spyware by clicking the link.

Have you run a spyware remover such as Ad-Aware or Spybot or Malwarebytes?
Google for the downloads if you wish to use them.

Elizabeth A

Elizabeth A Report 22 Aug 2009 20:08

Just want to add that my pop up blocker is set to high

Elizabeth A

Elizabeth A Report 22 Aug 2009 20:01

Hi Jean
What way do you enter Internet explorer?

Liz

Jean (Monmouth)

Jean (Monmouth) Report 22 Aug 2009 19:54

I keep getting that message from windows and I then enter Internet explorer from a different way and it is fine.

Elizabeth A

Elizabeth A Report 22 Aug 2009 19:24

I am using a lap top and keep getting web pages opening - this has only been happening a few days. Can somebody remind me how to stop them openeing please.

Also keep getting a message along the lines "windows has encountered a problem and needs to close"
Any ideas??

The only thing I can think I might have done that might have any bearing on this, I accidently clicked on so called link - shich I do not usually do, I think I got rid of link - but not sure.

Thanks

Liz

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