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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Membership Renewal

ProfilePosted byOptionsPost Date

LorraineG

LorraineG Report 2 Sep 2009 21:05

Can anyone help. I just checked my GR subscription details and its show continuous membership. I changed it to single the other day. When I try and change it to single now it keeps coming up with this error:

Oops!
That site name is not allowed, please choose another. (Site names are only allowed to contain letters and numbers)

No changes have been made to your account.

I haven't touched anything else and do not wish to renew

Has anyone else had this problem??

AnninGlos

AnninGlos Report 2 Sep 2009 21:11

I suggest you contact them through the 'contact us' at the bottom of the screen and explain your problem to them. If you do not want to renew tell them that and keep a copy of it.

Ann
Glos

LorraineG

LorraineG Report 3 Sep 2009 09:07

Thanks guys.

Carol I took the stars off and now it works, thanks for your help xx