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Access to Original records

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ProfilePosted byOptionsPost Date

Annina

Annina Report 4 Sep 2009 13:50

Need a computer buff to help please.

Since having some repairs to my lappy, I have not been able to view tha original records of census, birth records, anyone know possible reason??

BrianW

BrianW Report 4 Sep 2009 13:55

Where are you trying to view them? (I mean Ancestry, GR, etc. not in the kitchen or bath Lol).

Researching:
Sherwood (Kent); Jesson (London); Worboys (Herts)

Helen in Bucks

Helen in Bucks Report 4 Sep 2009 14:05

could be a Firefox issue, the latest version 3.5.2 I think doesn't seem to like the image viewer on Ancestry

Annina

Annina Report 4 Sep 2009 14:19

Thanks for replies.

I can't get them on GR, Ancestry OK. The point is, I've payed for them on GR so should be able to get them.

Annina

Annina Report 4 Sep 2009 14:26

Just tried to access a birth image and a message comes up reading,

BROWSER DOES NOT SUPPORT PDF VIEWING. DOWNLOAD ADOBE PLUGIN DIRECTLY FROM HERE.

This may as well be ancient Greek to me, (I'm computer thick)

KeithInFujairah

KeithInFujairah Report 4 Sep 2009 15:12

If you are using Firefox, you need to install an additional programe to view the images on GR. You can download it from here:-
https://addons.mozilla.org/en-US/firefox/browse/type:7

Annina

Annina Report 4 Sep 2009 17:14

Thanks Kieth, I don't know what you mean but will give it a try.

NOW,I can't get into Ancestry either!!

I resign.