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Ancestry-License limit exceeded

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Julia

Julia Report 3 Nov 2009 14:35

Hi all,
I keep getting the above message when I try to log in, it was working fine up to about 10 mins ago??
I have found there is a free phone number but I only have my mobile and when I tried to dial it it had an international ring tone so dont fancy the bill for that!! has anyone got a number for Ancestry in the UK????

Thanks
Julia (in cambs)

Researching:
Rogers, Angus, Royston, Strickland, Nayler, Mountain,

Bobtanian

Bobtanian Report 3 Nov 2009 14:38

seems like you've done more than your paid for share of lookups/downloads, best of luck!!!

Bob

Researching:
me and my darling wife at our wedding in 1960

Julia

Julia Report 3 Nov 2009 14:41

Hi Bob,
Are you joking?? I didnt know there was a limit???
I have the essentials package which I pay for annually

Julia

Researching:
Rogers, Angus, Royston, Strickland, Nayler, Mountain,

AnninGlos

AnninGlos Report 3 Nov 2009 14:51

Did I read on here somewhere that they were tightening up on the limit?

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Julia

Julia Report 3 Nov 2009 14:58

its working again now so maybe it was just a glitch!
Thanks
Julia

Researching:
Rogers, Angus, Royston, Strickland, Nayler, Mountain,

Bobtanian

Bobtanian Report 3 Nov 2009 16:17

FMP, had a suggested " Fair Play" moral limit with one of their prepay packages, I assumed that ancestry would have one also,

glad you are back to normal.

Bob

Researching:
me and my darling wife at our wedding in 1960

Click ADD REPLY button - not this link!

Click ADD REPLY button - not this link! Report 3 Nov 2009 17:14

That message usually means you're logged in somewhere else.

Rose

Researching:
I am not related to you and I'm not your husband's first wife!