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Computer expert desperately needed,,

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ProfilePosted byOptionsPost Date

Bobtanian

Bobtanian Report 3 Dec 2009 23:41

have you tried looking (searching)for files with the extention .FBK or .FTW
(dot FBK) (dot FTW)

just enter the extension .FBK (or .FTW )in "All files and folders"
in the search box.........
???

just a thought...

Bob

Bruddy ell
Ive just tried it and so far got 29 references to FTW /FBK/ FBC

Researching:
me and my darling wife at our wedding in 1960

Lozzielou

Lozzielou Report 3 Dec 2009 22:19

Hi all: Yes, tried other restore points without success. I also lost Paint Shop Pro and a couple of kids' games which are now back after inserting the discs. Reinstalling FTM just gives me the bare bones of the programme, all my input is still missing. I'm afraid I'm very lax at backing up (ever the optimist!). Thank goodness for my card system.
I must thank you all for your suggestions and will post if I ever manage to solve the problem.
Loz

Mayfield

Mayfield Report 3 Dec 2009 21:33

Hi Lozzielou,
I don't know if it will help, but it's worth a try.

Go to Start, then Search (mine shows with a magnifying glass icon alongside) select All files and folders, then type Family tree maker in the top box.
All the references to FTM should show up.

Hope it helps,
Good luck,
Mayfield.

Researching:
Moribus facit homo,

AnninGlos

AnninGlos Report 3 Dec 2009 21:09

Have you tried taking your system restore to a point further back than the last restore point?

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

TonyW

TonyW Report 3 Dec 2009 21:01

Oh dear, that doesn't sound very good.

Have you lost anything else?

Also, have you done any back ups and do you have the FTM disc?

Tony

Lozzielou

Lozzielou Report 3 Dec 2009 20:53

Thank you all. If I double click the icon there is a very quick flash of a small black screen, then nothing!
Yes, I have looked in the recycle bin, no sign of it there.
Any more ideas please, I'll try anything.

TonyW

TonyW Report 3 Dec 2009 20:32

Hi

What happens if you double click the icon to open the programme?

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 3 Dec 2009 20:29

have you looked in the recycle bin

Researching:
Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957

Lozzielou

Lozzielou Report 3 Dec 2009 20:17

Please, is there anybody out there who can help. My Family Tree Maker file has completely disappeared from my computer - only the shortcut icon is left on the desktop! Tried System Restore (XP) but still nothing. Where has it gone: how do I retrieve it? Please help.