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How to handle a rude customer

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ProfilePosted byOptionsPost Date

Sally

Sally Report 9 Dec 2009 18:23

......thanks Uzzi......best laugh today..... :0)

****MO***Rocking***Granny****

****MO***Rocking***Granny**** Report 9 Dec 2009 17:43

Oh thats classic
lol

me

me Report 9 Dec 2009 17:40

brilliant

Staffs Col

Staffs Col Report 9 Dec 2009 17:38

Seen this one a while ago and if its true its brilliant...I have asked a rude customer of mine if they had received a refund from the charm school...haven't seen him since lol

Wildgoose

Wildgoose Report 9 Dec 2009 17:27

Love it!

Researching:
Northampton/Blisworth Northants/Hinderclay Suffolk

George

George Report 9 Dec 2009 17:25

absolutely brilliant.....pmsl

UzziAndHerDogs

UzziAndHerDogs Report 9 Dec 2009 17:21

This made me smile

Rude customer


For all Employees Who Work with Rude Customers - An award should go to the Westjet gate attendant in Kelowna , British Columbia for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded flight was canceled after Westjet's 767s had been withdrawn from service.

A single attendant was re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk.

He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it HAS to be FIRST CLASS".

The attendant replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the attendant smiled and grabbed her public address microphone: "May I have your attention please; may I have you attention please, " she began - her voice heard clearly throughout the terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14."

With the folks behind him in line laughing hysterically, the man glared at the attendant, gritted his teeth and said, "F... You!"

Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that too."

Researching:
Turner, Staniforth in Beighton and Ridgeway Sproat in Sheffield and Cumbria