General Chat

3 weeks ago we went over to sky for tv phone and broadband and rent the line of bt, we had a new number as well, since day one we have had phone calls and when i pick up the phone and say hello i get like a fax kind of noise after a week i phone bt to let them no whats going on and the guy gave me a phone number for silent calls to register my number and it would supposinly stop these calls, but we are still getting these calls so yesterday i phones bt again and speaks to someone who tells me to phone this number for silent calls to register my number and i said ive already done that and this guy was pretty arrogant over the phone and then tells me to change my number but y should i ive only had this number 3 weeks, anyway i new i wasnt going to get anywhere with this guy so i sents a email to bt and am waiting for them to get back to me, in the meantime today ive already had 6 of these calls up to now and they r simply doing my head in, any ideas what i can do next?

I assume you have tried finding the number these calls come from. Sounds like computerised calls which should have stopped if you are registered with the telephone preference site. Ann Glos

thanks for ur reply when i dial 1471 it comes up as numberwith held

I would guess that the number you have been issued with was previously used by a fax machine and someone else's fax is unaware that it's been re-allocated to you. Can you fax back to tell them they've got the wrong number?

i dont no about that i havent got a fax machine and havent a clue if i can do it via computer

You can do it by computer, but I think you need a modem connection rather than broadband. If you want I could do it if you PM me. Update: no I can't without the sender's number !

brian could u private message me please with details many thanks