General Chat

Hi All Did anyone contact their PALS? Did they prove helpful? Clive

That is awful, but unfortunately, not unusual in todays hospitals. Our Nurses are over stretched and I take my hat off to them. I once considered doing a bit of voluntary work at my local hospital, cos they saved my life & I wanted to give something back. But, I was worried that if I went in healthy, I'd come out with some superbug or something. I hope she will be better soon.

While I am sure that many nurses are very hard working I am amazed when I attend the outpatient clinic that there are always a seemingly disproprtionate number of nursing staff working on the clinics. At my recent visit there were three nurses who apparently did nothing but weigh you then stand chatting (or moaning). They treated the patients as if they weren't there, continuing their personal conversations while pointing for you to get on the scales! I also attended for a procedure last year as a day patient and for the first hour about 8 nursing staff chatted then one eventually rang and asked the doctor if he was coming for his patients. When she put the phone down the group had a conversation about how he never comes on time and he would knock them back so they wouldn't get finished on time. On a positive note, when I was offered a date for my forthcoming surgery it was only two weeks away so somethings look like they are changing for the better, however, I am more worried about contracting a bug than I am about the op! I can only speak from experience at one hospital but perhaps if they distributed the work force more evenly they may not have so many problems! Andrea

Somebody had trouble locating their PALS info. Here it is for them. If other people are having trouble too pm me for contact details. There is no excuse for poor treatment of patients. PALS Manager at the PALS Office, Rowan House, Epsom General Hospital, Dorking Road, Epsom, Surrey, KT18 7EG PALS Phone number Epsom & St Helier - Epsom 013272 735 393 St Helier 020 8296 2508 email address to follow - if I can beat GR hope this helps Clive

email address for the PALS above pals put in an at here epsom-sthelier (.)nhs (.)uk Clive (not part of address!!)

Hi All. Reading some of your messages on here has brought back a lot of painful memories. My Dad was in the University Hospital Wales and was also treated appalingly. Luckily i was advised by a nurse in Intensive Care to keep a diary of daily events as sometimes it helped patients to realise what they had been through. I kept this diary going for over a year until the day he died so i have dates of all the different wrongs done to my Dad. MRSA was the major factor in my Dads death. The hospital is filthy and i would never go there even if i was dying. I recieved a letter from UHW yesterday with answers to all the complaints ( a list as long as my arm). Basically the excuses were short staffed and i am sorry all through the reply. No actual explanations for what had gone wrong. But that is what i expected. The NHS in this country needs a good kick up the b**. Alyson