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Ancestry

ProfilePosted byOptionsPost Date

Lisa

Lisa Report 19 Nov 2006 14:14

Is it only me who is having problems with Ancestry (.) co (.) uk.......I haven't changed any of my PC settings but just keep getting a blank screen. Apologies if anyone else has already mentioned this Lisa

Beryl

Beryl Report 19 Nov 2006 14:21

Hi Lisa, I have just logged on to Ancestry without a problem. Beryl x

SueinKent

SueinKent Report 19 Nov 2006 14:41

I have just logged on ok. Sue

AnninGlos

AnninGlos Report 19 Nov 2006 15:07

Just spent a couple of hours on there with no problem. Ann Glos

Lisa

Lisa Report 19 Nov 2006 15:37

Thanks everyone...I still can't get in though! I have tried via Google, my favourites and just plain old typing in the web address. It has been like this for over a week.

TOR

TOR Report 19 Nov 2006 16:03

Lisa, I had this problem after I took full advantage of their 30 day free trail (and then didn't subscribe). The only way I managed to get round it was to set up a new acount on a different computer with new email address. I now access on original computer but only by following link from confirmation email. Hope this makes sense and helps. Only other option I can see is to phone them and ask customer services if they've blocked your account. T.O.R. ;~))

TOR

TOR Report 19 Nov 2006 17:02

nudge for Lisa