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Cant view tree - anyone help?

ProfilePosted byOptionsPost Date

Frances

Frances Report 18 Nov 2006 14:35

Hi there. I have been trying to vier a full view of my tree but it doesnt work. It goes through all the configuration but doesnt get past 'load flash viewer'. I emailled customer support a week ago but have not received an answer and am a little frustrated as its hard to get an overall view of fanily when i can only see 1 generation at a time. I have downloaded a flash viewer thing and thought that would work - but no luck! Can any one help? Much appreciated. thanks

Beryl

Beryl Report 18 Nov 2006 14:53

Hi Frances, I too had this trouble but now I go to view old tree system and I can then go to view complete tree. Hope this helps. Beryl x

Frances

Frances Report 18 Nov 2006 15:14

Thanks beryl! It worked! at last i can get a view and a printout of my tree - really appreciate it!