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BT Yah** email problems? UPDATED 16th & 18th Novem

ProfilePosted byOptionsPost Date

Linda G

Linda G Report 18 Nov 2006 14:09

I'm not that good on a computer but could this be anything to do with the reason I am having trouble sending an email to an y*hoo(.)com address? Linda

GlitterBaby

GlitterBaby Report 18 Nov 2006 11:22

Tracy, Thanks for replying. I do not have unlimited internet access so my pc is turned off and on several times during the day. This problem is driving me nuts !!! Maureen

Tracy

Tracy Report 18 Nov 2006 11:14

After reading this i'm now wondering if it was a BT problem I had, I wasn't able to read mail my drop down list dissappeared. It all was just a mess. I did a system restore to before the problems occured and it wouldn't allow it. In the end I turned everything off for a couple of hours and came back to it. The problems seemed to sort themselves out in the end. Good Luck Tracy x

GlitterBaby

GlitterBaby Report 18 Nov 2006 11:05

I have downloaded Internet Explorer 6 Service Pack 1 as suggested by BT but I still have the same problem - no where to type a message when I want to send an email. Any ideas would be most welcome. Maureen

GlitterBaby

GlitterBaby Report 17 Nov 2006 09:19

nudge

GlitterBaby

GlitterBaby Report 16 Nov 2006 22:40

Anybody?

GlitterBaby

GlitterBaby Report 16 Nov 2006 21:26

Sorry folks for nudging this up again. The only response I have been getting from BT was telling me to clear out temporary internet files and cookes. So I kept telling them I had done this and it is also done on a regular basis anyway. Finally today got a proper response from them. They are now suggesting that Internet Explorer could be corrupt and I should download Internet Explorer 6 Service Pack 1 and this should solve the problem. I have had a quick look at the link they have given me but the time to do the download is over one and a half hours. So before I do this I was wondering if anyone had any suggestions as to what could be the problem. Maureen

(¯`*•.¸*Karen on the Coast*(¯`*•.¸

(¯`*•.¸*Karen on the Coast*(¯`*•.¸ Report 7 Nov 2006 09:54

i can compose now but i set up a new sub account yesterday and i can't get anything on it at all----just a blank page!!!!

Suzy Camay   ▀

Suzy Camay ▀ Report 7 Nov 2006 09:36

Im finding it very slow today, it took ages to sign in.......then I couldn't read my mail it just froze........lol

GlitterBaby

GlitterBaby Report 7 Nov 2006 09:35

Thanks Karen, Looks like there is still a problem. Maureen

(¯`*•.¸*Karen on the Coast*(¯`*•.¸

(¯`*•.¸*Karen on the Coast*(¯`*•.¸ Report 7 Nov 2006 09:32

i can't compose any emails---bookmarks are ok though Karen

GlitterBaby

GlitterBaby Report 7 Nov 2006 09:22

Anyone else still having problems? Have now lost the drop down list of sites that I have visited - not the history list nor bookmarks - but the one that shows the site you are currently on. This is currently showing http://www. genes etc but has the drop down list which would normally show sites such as BBC News or Doglost or Ancestry that I normally visit on a daily basis but it is blank. Maureen

June

June Report 3 Nov 2006 14:30

Yes Glitter Baby i,ve had probs with YH Kept getting Errors and couldn,t acsess E Mail June.

LindaMcD

LindaMcD Report 3 Nov 2006 14:26

So its not just me then!!! My homepage is out of date and couldn't pick up e mails but can now. Linda x

GlitterBaby

GlitterBaby Report 3 Nov 2006 14:18

Sheila, Thanks for that info. Just had another of their automatic messages saying they will reply in 24 hrs. Oh well I suppose I will have to wait another few days. Maureen

East Point

East Point Report 3 Nov 2006 14:12

BT Yahoo are having major technical problems - been going on for almost a week now. I was unable to read emails yesterday and today their homepage is out-of-date - yesterdays news and TV listings. Stella

GlitterBaby

GlitterBaby Report 3 Nov 2006 14:07

Anyone else having problems sending emails with BT Yah**? I click on 'compose' and everything looks okay, can add the address and subject, but I do not have a box in which to type my message. Contacted them and response was to do temporary internet files and cookies - I do those regularly but did tried again - made no difference. Have had this problem all week. Any suggestions would be appreciated. Thank you, Maureen