General Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
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WHEN YOU CONTACT THE GENES TEAM
| Profile | Posted by | Options | Post Date |
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Mags | Report | 1 Apr 2005 15:32 |
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Thank you so much for those kind comments. Mags |
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JackyJ1593 | Report | 1 Apr 2005 15:07 |
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Cor Mags!! You're not as silly as you look!! ;-) Jacky :-)))) |
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Researching: |
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Deanna | Report | 1 Apr 2005 13:44 |
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I have had answers. I have also NOT had answers. BUT, I have never done what you said i should do. Have things changed then? Deanna |
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Mags | Report | 1 Apr 2005 13:07 |
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I have just been talking to a 'friend' (who wishes to remain anonymous because she feels daft lol) about getting replies to correspondence with GR. She has not received replies to her enquiries at all and I have had very good service - most replies within a day of me sending mail. Then I asked if the realised that she had to confirm that the mail should be sent - I got a blank stare! Did everyone else realise that after you have typed your enquiry or complaint and have pressed 'send' - you also have to scroll down to where your message has been duplicated along with the information as to whom it should be sent - Then you have to press another button for it to actually 'go'?? I see a lot of members saying that they haven't received replies and complaining about the service - perhaps this is why? |
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