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ProfilePosted byOptionsPost Date

DTBK

DTBK Report 25 Sep 2011 21:28

@chrissiex: Ah - that'll be what it is then!

:-)

Researching:
Greenwood, Carrol, Loney, Mercer, Burns, Verdon. More recently in/around Cheshire/Lancashire

chrissiex

chrissiex Report 25 Sep 2011 16:24

a while back there was a huge problem with watched threads ... the system suddenly started sending out a stream of messages about a single post to a thread ... some people got hundreds of emails about one post in a watched thread ( I was one of them ! )

I believe at that time the function was turned off until whatever bug had happened could be fixed ... has it been turned back on now ?

here is a thread about that problem

http://www.genesreunited.co.uk/boards.page/board/general_chat/thread/1271484

Researching:
the 'Walking Madonna' at Salisbury Cathedral ... if genes members find your family do thank them by name on the Success Stories board !

DTBK

DTBK Report 25 Sep 2011 11:14

@Gai - Interesting that it's been an issue for so long. The headers for the discussion boards clearly state we should be receiving notifications.

@InspectorGreenPenn - yes I've got them specified/selected as "Watched"... I'll email support@ and see what they say.

Thanks!

Researching:
Greenwood, Carrol, Loney, Mercer, Burns, Verdon. More recently in/around Cheshire/Lancashire

InspectorGreenPen

InspectorGreenPen Report 25 Sep 2011 06:50

Have you set the thread up using the Watched thread option? Click on 'My Watched threads' on the left to see those you have selected for watching.

I did test this out when it was first introduced and you don't actually get an email from GR each and every time there is a reply on the thread but there was at least one each day there had been a further posting.

If you think there is a problem, i.e. you have watched threads set up with replies but no GR messages coming through report details of the thread to the support team who will investigate.

[email protected]

Gai

Gai Report 25 Sep 2011 06:03

David,

You don't get email notifications when another member replies to a thread and that has been an on going issue since before I joined GR.

Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

DTBK

DTBK Report 25 Sep 2011 03:55

I don't receive any email when someone replies to a conversation thread I'm watching.

I do though receive email notifications if someone messages me directly.

How do I got email announcements for message board replies working?

David

Researching:
Greenwood, Carrol, Loney, Mercer, Burns, Verdon. More recently in/around Cheshire/Lancashire

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