HELP with 1837 online.

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Profile	Posted by	Options	Post Date
Member Since: August 2004 Posts: 629 Send Message	Luckylainey	Report	12 Nov 2005 14:57
Member Since: August 2004 Posts: 629 Send Message	Is there anyone technical out there who can help a tecnophobic woman please. I have 86 units to use on 1837 online and cannot access the images. I have downloaded the djvu images ok. I have followed the instructions about cookies and still no luck. It only works sporadically. I have spent hours today trying to sort it and am now so frustrated I give up. I have windows XP. I have emailed the support centre and await a reply. I do believe this is a wicked site when I can get it to work. Does anyone have any tips or advice? Am I the only one this happens to? Please if you can help I only understand simple terms. Thank you so much. Lorraine.
Member Since: May 2004 Posts: 489 Send Message	Nichola	Report	12 Nov 2005 15:05
Member Since: May 2004 Posts: 489 Send Message	Hi Lorraine, It could have something to do with your firewall. I once had a problem where I could view the documents but once I had saved them I could no longer view them. Apparently something with my firewall was blocking the data. Nicky