General Chat

Was havig a great day at Kew, when i went down to get my lunch found my bag had been taken from my locker, i had for got to take key when i locked it.

Had credit cards, house keys, glasses, bus pass the lot and lot more all gone.

I felt sick,

But the staff where great and helped me in a big way.

How can someone do that? Didnt think it would happen in a place like that.

Hazelx

Oh Hazel, how awful. I go to Kew a lot and like you, I wouldn't expect it to happen there. In fact last week, although I locked my main bag in the locker, I left a bag with newspapers, and a cardigan and a few other bits out on the table and happened to notice it about 2 hours later - still there.

how awful Hazel. So sorry to hear this.

Yes a friend of mind goes to the computers and leaves his laptop and paperwork all there while he goes for his lunch and its still there.

Thats why i cant beieve this has happen, I know its partly down to me for not taking my key with me, Which i may never in all the years i have been going to record centres never done be for.

The most upsetting of it all is the only photo i had of one of my grandsons at 5mts was in it. i never seen him he is now almost 9.

Hazelx

Hazel

Thinking about it, I suppose anyone could walk into the locker area - no checks are made on who comes into the building. Perhaps they should step up the security on the Ground Floor. How sad about the photo - I'm really sorry.

They have the cctv They going to look at them in hope can see who done then watch out incase they come in again,

I am lucky that i dont have anything with my address in the bag as with my house keys in it could come here have a field day.

But i am going to put new locks on incase.

Dont know how going to pay for another pair of glasses. There over £300

I am not the kind of person who like harm to come to anyone but at the moment i would love to get hold of them and let then feel the pain i feeling today

Thank you everyone

Hazelx

sorry to hear this, not a nice feeling

Dear TreeHunter

Hello

I am very sorry to hear about this.

Try and see if you can get help with a pair of glasses from the NHS.

Have you contacted the bank about credit cards?

Did the archives place call the police?

The CCTV can be checked and enhanced to see who was in the area at that time. Once someone has been spotted, the police can take action.

Take care of yourself.

Very best wishes
xx

treehunter .....please check your HOUSEHOLD insurance paperwork ....I have £5000 worth of Roaming on mine .....for stuff that is stollen or taken OUTSIDE the house ...........

This ALSO includes my sons stuff at uni.............

Yes the staff took in the the office and made calls to all who i had to like credit cards ect.

They also let me phone my daugther, made me tea and looked after me.

Being i go there alot i have got to know some of them very well. So when they saw i was upset they came to see if anything they can do.

Yes police were informed, but said not alot they can do until watched the videos of the day to see what that shows.

So i know i will not get it back.

I feel dity in a way, someone taking and touching my things.

And being most of them that go to Kew are not young are they?

Hazelx

I dont have insurance cant afford it.

Hazelx

hazel that is awful, when you say you forgot the key, who did you forget it with,? There must be insurance here, or did you leave the key in the locker ?
Please let us know how you get on

I lefted it in the door of the locker i remember locking it but didnt take the key out and put it in my pocket like i normally do

I had been there last thrusday, this thrusday and today. And each time used the same locker so i know it was the one i used. As at first i was thinking have i gone mad.

But sadly i hadnt.

Thank you all for being here.

I needed that.

Hazelx

Hazel, when I had my handbag stolen out of our car I didn't expect to see it again but it was found dumped on a building site a few days later and lots of personal stuff inc photos were still in it, so keep in touch with the local police as someone may find it and hand it in.

Carolyn

I don't think you would have been able to claim on insurance, if you did have any. It's like motor vehicle insurance. You can't claim for replacement, if you left the keys in the lock - so that rules that out.

Yes, you must feel violated and I feel for you. Somebody knows who your bankers are, how much money you carry around, etc. None of their business! I would be pushing for the CCTV to be checked quickly in the hope of finding the culprit but the annoying part is the nuisance of having to wait for everything to be replaced and the money lost - and of course, you can't replace the photo - that probably hurts more than anything.
Hope it all gets sorted out soon for you.

Oh dear that was upsetting for you.

I am afraid though that the NHS are unlikely to help with your glasses.

At your sight test you will be issued a voucher if

your prescription has changed or if your glasses are unservicable due to fair wear and teat and only if you fulfill one the following criteria

If you are under 16
under 19 and in full time education
Some form of income support
over 60 and on pension credit guarantee credit
income based jobseekers allowance
working family tax credit with a card
and a new benefit whose name escapes me
or if you have been issued an HC2 or 3 certificate.

Over 16's are not generally issued with repair replacement vouchers unless they can prove their glasses have been lost or broken due to an illness or disability.

So sorry to hear this Hazel, so easy to get distracted though and forget the key isn't it. I hope somebody finds your bag, I would think it was not somebody using Kew but an opportunist from outside. Not that it makes it any better, but you may feel more comfortable about going to Kew.

What a horrible thing to happen...some people

Lets hope they dump the bag and some kind soul finds it and hands it in. My friend had her bag snatched from a supermarket whilst loading the car with her shopping but they dumped it in a bin and the home owner looked in it and saw her things and rang a number in her address book. It was her mums number and they got the bag and pictures back etc but the purse and money had gone.! How would they like it done to a member of their family!

Good luck and hope you get your stuff back

I havent heard anymore from Kew yet or the police but they said will be intouch within 72 hrs.

Thats what i am hoping that they have put the bag somewhere and someone may find it and hand it into the police. Bank cards have been closed down. Just want glasses and photos etc back.

Thank you all again for your surpport.

I also put it on here just to let others know it can happen anywhere.So be ware and remeber your key.

Will keep you up dated.

Many thanks

Hazelx

Another thought about your glasses- some opticians give a second pair discount.
Worth contacting them if you have no joy.
I do hope they catch them though.