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ftf help please

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ProfilePosted byOptionsPost Date

Little Lost

Little Lost Report 31 Aug 2009 13:24

for some reason I have been logged out of FTF and it wont let me back in. Keeps saying there is no user named gloryer

Little Lost

Little Lost Report 31 Aug 2009 13:37

I must have missed that sign then . I dont usually log out so I couldnt understand what had happened.

Little Lost

Little Lost Report 31 Aug 2009 15:06

how strange. It still says my user name does not exist

Little Lost

Little Lost Report 31 Aug 2009 15:49

yep my user name is still in place when I go there so I just add my password then it says no user with that name is recognised.

I clicked to get a new password incase thats the problem but it just comes up with the same screen again saying that user name is not recognised

Fresh as a Daisy

Fresh as a Daisy Report 31 Aug 2009 21:14

Has anyone else managed to get into FTF this evening,each time I try I keep getting the homepage of 123.reg.co.uk saying FTF has been registered on behalf of a client of 123.reg.

Daisy

Mark

Mark Report 31 Aug 2009 21:18

I've been getting that since last night :(

Joy

Joy Report 31 Aug 2009 22:03

http://www.familytreeforum.com/index.php

Notices
You may encounter access issues until Tuesday Sept 1st as a result of this weekend's maintenance.
Please bear with us during this time
Thankyou

Elaine

Elaine Report 31 Aug 2009 22:04

Sorry folks, it is just a matter of time until all the servers around the world have caught up with our new location - there is nothing we can do to speed things up.

Hope you can all get back in soon.

Fresh as a Daisy

Fresh as a Daisy Report 31 Aug 2009 22:25

Thanks Elaine ,

I wasn't worried while the message showed up on the FTF page about the maintenance etc only when it started showing the 123 site I thought something had gone wrong.Will try again tomorrow.

Daisy

Little Lost

Little Lost Report 1 Sep 2009 06:55

I am now back on line via a link,
thanks everybody

Joy

Joy Report 1 Sep 2009 14:04

http://www.familytreeforum.com/index.php

Database error
The database has encountered a problem.

Sue

Sue Report 1 Sep 2009 15:08

Caroline has just said we have to be patient 'while the screwdrivers are operated in the engine room, which may not be soon'.

Oh dear :o(