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ftf help please

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ProfilePosted byOptionsPost Date

Sue

Sue Report 1 Sep 2009 15:08

Caroline has just said we have to be patient 'while the screwdrivers are operated in the engine room, which may not be soon'.

Oh dear :o(

Joy

Joy Report 1 Sep 2009 14:04

http://www.familytreeforum.com/index.php

Database error
The database has encountered a problem.

Little Lost

Little Lost Report 1 Sep 2009 06:55

I am now back on line via a link,
thanks everybody

Fresh as a Daisy

Fresh as a Daisy Report 31 Aug 2009 22:25

Thanks Elaine ,

I wasn't worried while the message showed up on the FTF page about the maintenance etc only when it started showing the 123 site I thought something had gone wrong.Will try again tomorrow.

Daisy

Elaine

Elaine Report 31 Aug 2009 22:04

Sorry folks, it is just a matter of time until all the servers around the world have caught up with our new location - there is nothing we can do to speed things up.

Hope you can all get back in soon.

Joy

Joy Report 31 Aug 2009 22:03

http://www.familytreeforum.com/index.php

Notices
You may encounter access issues until Tuesday Sept 1st as a result of this weekend's maintenance.
Please bear with us during this time
Thankyou

Mark

Mark Report 31 Aug 2009 21:18

I've been getting that since last night :(

Fresh as a Daisy

Fresh as a Daisy Report 31 Aug 2009 21:14

Has anyone else managed to get into FTF this evening,each time I try I keep getting the homepage of 123.reg.co.uk saying FTF has been registered on behalf of a client of 123.reg.

Daisy

Little Lost

Little Lost Report 31 Aug 2009 15:49

yep my user name is still in place when I go there so I just add my password then it says no user with that name is recognised.

I clicked to get a new password incase thats the problem but it just comes up with the same screen again saying that user name is not recognised

Little Lost

Little Lost Report 31 Aug 2009 15:06

how strange. It still says my user name does not exist

Little Lost

Little Lost Report 31 Aug 2009 13:37

I must have missed that sign then . I dont usually log out so I couldnt understand what had happened.

Little Lost

Little Lost Report 31 Aug 2009 13:24

for some reason I have been logged out of FTF and it wont let me back in. Keeps saying there is no user named gloryer