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Top tip - using the Genes Reunited community

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WARNING ON TIPS BOARD!

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ProfilePosted byOptionsPost Date

Horatia

Horatia Report 20 Jun 2007 18:24

Take a look at the post on Tips posted by Titus Andronicus. Recommend that you do! Cheers, Horatia

Jean Durant

Jean Durant Report 20 Jun 2007 18:26

Many thanks. Jean x.

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 20 Jun 2007 18:28

Maybe we should keep this nudged

.•:*¨¨*:• ★Jax in Wales★.•:*¨¨*:•.

.•:*¨¨*:• ★Jax in Wales★.•:*¨¨*:•. Report 20 Jun 2007 18:31

Thank you for drawing our attention to this. My contacts have been given permission too including all my contacts off this board Jax xx

Jan From Bristol

Jan From Bristol Report 20 Jun 2007 18:33

Me and Rick just deleted our trees we both had people viewing our trees that we hadnt given permission too - fuming

Devon Dweller

Devon Dweller Report 20 Jun 2007 18:38

Keep checking because deleted contacts are bouncing back :((

DIZZI

DIZZI Report 20 Jun 2007 18:46

HI HORATIA NOT GR BUT OTHER DAY I RECIEVED EMAIL FROM BELGIUM..ASKING ME TO ASK SOMEONE IN MY STREET FOR CONTACT,,THEY GOT IT FROM ANOTHER SITE COMPLETE WITH EMAIL AND HOME ADDRESS VIA GOOGLE GWEN XXXXX

Janette

Janette Report 20 Jun 2007 18:50

Thank you, checked mine and nearly all my had become shared trees, I dont share my tree unless there is a definate connection due to some one copying my tree last year Jan

Horatia

Horatia Report 20 Jun 2007 19:11

Nudged for the evening shift. Cheers, Horatia

maggiewinchester

maggiewinchester Report 20 Jun 2007 19:34

I reported this to GR a few weeks ago - when I had a 'request to view your tree' message - nothing else, just that. I queried the person, who hadn't sent any message - but I could see her tree, She assured me she hadn't opened it - which was obvious as she had previously deleted all but her name on it!!! I also pointed out to GR how this could cause bad feeling. Wish they were as quick to resolve serious problems like this as they are to double the membership when it suits them!!! Strikes me the more they charge the worse the service. maggie

Redharissa

Redharissa Report 20 Jun 2007 19:39

Maggie, Maybe this site is run by the same people who run public transport ;-)

Guinevere

Guinevere Report 20 Jun 2007 19:51

I read the warning and discovered that 29 of my contacts suddenly had access to my tree. I'm fuming. I hadn't granted permission to any of them. I've written to GR but haven't had a response Gwynne

the ex redundant one

the ex redundant one Report 20 Jun 2007 20:01

same has happened to me all the ones i had access to now say request tree and the ones i had not given access to are open which i have now closed also sent gr a message as not very pleased so thanks for this thread. val :-(

Horatia

Horatia Report 20 Jun 2007 20:18

I must have been one of the first to contact them about this problem but haven't received a response of any kind. I'll check my junk mail folder just in case. Cheers, Horatia

Horatia

Horatia Report 20 Jun 2007 22:06

Nudge

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 20 Jun 2007 22:13

it's the second one down.

.•:*¨¨*:• ★Jax in Wales★.•:*¨¨*:•.

.•:*¨¨*:• ★Jax in Wales★.•:*¨¨*:•. Report 20 Jun 2007 22:38

I checked my contacts earlier and unticked all those that i havent given permission to. I have just checked again and some of them have permission to view again. One of the people has taken all details from my tree including lines that had no relation to him at all.What irks me the most is that this man was not interested in sharing information when he got in contact with me he just wanted to take mine, before he took my info he only had 9 people on his tree. I am seriously not happy about this and if they dont rectify it im deleting my tree. Jax xx

Devon Dweller

Devon Dweller Report 20 Jun 2007 22:46

Thats awful Jax :( I wonder how many of us had our tree copied today. Especially when the person is only connected via an uncles cousins brother who happen to pass them in the street in 1742 (you know what I mean lol) Seriously though it's really not on at all is it :((

PinkDiana

PinkDiana Report 20 Jun 2007 23:31

This would explain the sudden influx of people allowing me access to their tree whenb neither they or I know why they have given it to me!

Jacqueline

Jacqueline Report 20 Jun 2007 23:38

I've just send the Support/Privacy team a couple of emails about this - and then found this thread. It was all fine this morning. Now it is not. I too have found that: 1. People have access where it has not been granted 2. Access I did have to some trees has been removed 3. The Relation column in Contacts is now blank for all contacts over 10 months old. I have now wasted my evening updating tree access - and like some, am contemplating removing my tree entirely until the matter is rectified. How confident can I be that the tree access is in fact as it is shown? Who can see what? And how can I be sure? GENES TEAM: this is a drastic breach of privacy that must be fixed immediately. And a huge inconvenience in functionality that will have a major negative impact on the validity of this site. Jacqui