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ProfilePosted byOptionsPost Date


SylviaInCanada Report 14 Nov 2012 15:31


Another option is to pm support, tell them you have lost your tree and ask for their help.

I have seen one or two people post that they have "lost" their trees, but support has found them



Kense Report 14 Nov 2012 14:33

James, why don't you use name search for someone you know is on your old tree using the rarest name that you can.

That should give you a list of trees that contain someone with that name and it should be simple to find your old tree in that list.

If it is not there then could you have deleted the tree?

I assume you have a new registration for your current tree. If not then did you import a gedcom when you started your new tree. If you did then it will have overwritten the old one.


James Report 12 Nov 2012 23:14

I had a family tree on genes reunited for several years. I haven't been into it for quite some time and now I can't find it at all. Any suggestions please


SylviaInCanada Report 13 Oct 2012 20:29

My last Hot Match matching was on 26 Jul 2012 ................. when I supposedly had 2 new ones.

Thomas Dodd b. 1831, Pembroke, Wales was matched with Thomas Dodd, 1831, Garstang, Yorkshire

James Taylor, 1833, Manuden, Essex was matched with James Taylor, 1833, Hardrow, Yorkshire

:-S :-S :-S :-D :-D :-D

There have been no matchings since

Is it any wonder that I find using Search Trees much more efficient?!!


Kense Report 13 Oct 2012 11:01

My last hot match has "St Agnes, Cornwall" matched with "St Agnes, Cornwall, England". So that shows it is not necessary to put England in to get a match.


InspectorGreenPen Report 13 Oct 2012 10:40

Got it....!

"Hot Matches randomly takes 50 names from your tree, excluding common names such as Smith and Jones, and matches them with names on other members' trees. We also match the year and place of birth. You can then contact the member to see if you might possibly be related."

I gather there were some performance issues when POB matching was first introduced so the reduction to 50 names must have been made as part of dealing with those.

What I would like to know, though, is how POB matching has been implemented. Does it match word for word or is there an element of 'fuzzy logic' built in

For example would West Bromwich Staffordshire match with West Brom Staffs?

Perhaps one for the GR Team could advise.


Gai Report 12 Oct 2012 11:32


I have checked my home page and it seems that GR checks my tree for hot matches one a month.

Not that I'm expecting any hot matches as I think I'm the only insane person researching the names in my tree.


DazedConfused Report 11 Oct 2012 13:26

Also another thing to consider is how long you have been a member, after about 2 years unless you are constantly adding to your tree any 'hot matches' will be either repeats or distinctly 'odd' matches.

I know that when I did have my tree on here by about year 2 or 3 the hot matches were so bizarre and obcure or constant repeats that I seldom bothered with them
also if it is only 1 match in a tree what use is that if in theory there should be far more?

If I still had my tree on here, no or useless hot matches would not be for me a reason to stop my subs. :-D


Kense Report 11 Oct 2012 11:34

From my home page it seems the software is run more frequently than once per fortnight. Attempts to find hot matches have been made on 30-Aug, 7 Sep (8 days), 18 Sep (11 days), 26 Sep (8 days), 7 Oct (11 days).


Kense Report 11 Oct 2012 11:26

The current figure is 50 according to the FAQ. Names are taken at random and Smith and Jones are excluded.

When the system changes I had exactly 100 in my current hot matches which I why I thought there might be a limit. At that point I discarded a number of those I considered possible but unlikely.


InspectorGreenPen Report 11 Oct 2012 10:50


The 100 limit (GR's figure from some time ago, so can't be sure if it still applies) relates to the number of names that are matched on each Hotmatch run, not the total number of matches you can have.. So if you have 1,000 names in your tree, it will take ten HM runs before all are checked. They are supposed to run once a fortnight but I don't think that has been the case over the past couple of years because of performance and other problems.

I also believe that existing matches are also re-checked each time to ensure the are still valid, and to pick up any new matches from recently added trees.

I currently have around 11 pages, some 200 plus member tree matches, 600 or so name matches, but because of the change to matching criteria, new ones are few and far between.

It is also worth mentioning that matches can only see in one direction. By that I mean that if I have a Hotmatch with someone in your tree, it does not necessarily follow that you will automatically see a Hotmatch against me.


Kense Report 11 Oct 2012 09:44

Does anyone know if there is a limit of five pages (100 matches) of current hot matches?

If there is then if you already have 100 matches does it mean the hot match software will not attempt to find any more?


Susan Report 11 Oct 2012 08:22

When I click into Hot Matches all I get is an error has occured :-(


LadyScozz Report 11 Oct 2012 04:41

They're "hidden" now.

On the Tool Bar, look under "Relatives".

I got two hotmatches today, been in touch with both people. One of the matches was the same one I got earlier this week, sent a message but haven't had a response yet....nor do I expect one.


DazedConfused Report 9 Oct 2012 12:21

With the new criteria it has now become too specific

My Battersea ancestors will now only pop up in Hot Matches if the other person put in the same locality as me so if I was to put in Battersea, London then of the 3 choices of how you could list it I would only get those who put in the exact same as me and would miss out on the Surrey and SW entries

Battersea, SW
or Battersea, Surrey
or Battersea, London

But why wait for Hot Matches when you can do this for yourself with the Tree Matching and you can put in just what you want?


LadyScozz Report 9 Oct 2012 10:59

I think GR take 50 names at random from your (and Mine) tree, every 14 days.

I have over 20,000 names on my GR tree, and rarely get a "good" hotmatch. Majority of mine are with people I'm already in touch with.

I do my own searches, send messages to those with matching name, place & year of birth............ but rarely get a reply.

Chris in Sussex

Chris in Sussex Report 8 Oct 2012 13:05

I do sometimes wonder about the 'Hot Match'.

I upload my tree from FTM on my computer.

When I enter data to FTM I do not include 'England' in any field.

I have always wondered if that is why I so very rarely receive Hot Matches although I have long standing 'cousins' on here with whom I should????



Tracey Report 7 Oct 2012 14:02

Hello everyone,
I will try the suggestions...

Like some i have 1300 names on my tree and have now given up on adding names as i don't recieve any hotmatches... Infact i've had one hotmatch since last july... I reallydon't think i will be renewing my subs when thetime goes- shame tho as i prefer genes to other sites


Gai Report 7 Oct 2012 00:13

Sorry IGP, what I should have said is they still have a tree on GR but no longer use the site.

I know that the hot matches aren't going past the letter D in my case as I have over 200 names in my tree that start with the letter M and in the past 18 months all my hot matches range from the letters A to D.

Must have been the 10 hours I spent stocking taking yesterday because I don't know why I wrote the letter B in my previous post.



InspectorGreenPen Report 6 Oct 2012 18:30

"....even though they are no longer a member.?

If they are no longer a member then all their information is deleted including their tree. Most members on the site are actually 'Free Members' who don't pay a subscription.

Hot Matches takes a batch of names from your tree (it used to be 100, but may have changed) and attempts to find matches with other trees. If none are found you have to wait till the next run.

The change to add pob to dob has meant that even if a "match" is found, it may fail matching as the pob is different.