Help Centre - Frequently Asked Questions


Complete FAQ Listing

I want to delete my registration

If you would like to instantly delete all of your details  from Genes Reunited please click here and follow the on-screen instructions. You will be prompted to enter your password more than once.

If you can't remember the login details that you created when you registered with Genes Reunited but wish to cancel it, please email our support team with the full name that you registered with, along with your year and place of birth and the rough date that you created the registration.

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy a gift or redeem your gift