Help Centre - Frequently Asked Questions
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Complete FAQ Listing
- I need an instant password reminder/ I can't login
- How do I print my tree?
- How do I stop my subscription/ renewal payment before it is due?
- How Do I Delete My Tree?
- How do I view trees that have been shared with me?
- How much are pay-per-view credits?
- What is the Keepsafe?
- How do I import or export a gedcom file?
- Where are my Hot Matches?
- What subscriptions do you offer?
How much are pay-per-view credits?
You can use pay-per-view credits to view all of our records. They cost between 3 and 15 credits, depending on the record you are viewing. It costs 30 credits to send messages to other members. We will always let you know how many credits you will be using before you view the transcription or record.
Credits cost £5 for 50 and are valid for 30 days, or £17.95 for 200 and are valid for 90 days.
Click here to puchase credits instantly.
The British Newspaper Archive
Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?