Help Centre - Frequently Asked Questions


Complete FAQ Listing

How much are pay-per-view credits?

You can use pay-per-view credits to view all of our records. They cost between 3 and 15 credits, depending on the record you are viewing. It costs 30 credits to send messages to other members. We will always let you know how many credits you will be using before you view the transcription or record. 

Credits cost £5 for 50 and are valid for 30 days, or £17.95 for 200 and are valid for 90 days.

Click here to puchase credits instantly.



Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras